Privacy policy
Your privacy matters to us. This Privacy Policy explains how House of Gulnara (“we,” “our,” “us”) collects, uses, and protects your personal information when you use our website and services.
1. Information We Collect
When you visit or purchase from our website, we may collect:
1. Personal details: name, email, phone number, billing/shipping address.
2. Payment details: processed securely via third-party gateways (we do not store card or UPI details).
3. Order details: products purchased, delivery information.
4. Technical details: browser type, IP address, cookies, and usage data to improve your browsing experience.
2. How We Use Your Information
We use your information to:
1. Process and deliver your orders.
2. Communicate about order status, promotions, or updates.
3. Improve website functionality and customer experience.
4. Provide customer support and handle queries.
5. Comply with legal and regulatory requirements.
3. Sharing of Information
1. We do not sell or rent your personal information.
2. Data may be shared only with trusted service providers (courier partners, payment gateways, website hosts) for order fulfillment.
3. We may disclose information if required by law, or to protect our rights and safety.
4. Cookies & Tracking
1. Our website uses cookies to enhance your shopping experience, analyze traffic, and personalize content.
2. You may disable cookies in your browser, but certain features of our site may not function properly.
5. Data Security
1. We implement appropriate security measures to protect your data.
2. While we strive to keep your information safe, no method of transmission over the Internet is 100% secure.
6. Your Rights
You have the right to:
1. Access, update, or request deletion of your personal data.
2. Opt out of marketing emails anytime by clicking “Unsubscribe.”
3. Contact us directly to review or correct your information.
7. Children’s Privacy
Our website is not directed to children under 13. We do not knowingly collect personal data from children.
8. Policy Updates
We may update this Privacy Policy occasionally. Changes will be posted on this page with a revised “Last Updated” date.
9. Contact Us
If you have questions about this Privacy Policy, reach us at:
📧 Email: houseofgulnara@gmail.com
📲 WhatsApp/Call: +91 8777644249
✨ By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.